Privacy Policy

Last updated: June 4, 2026

Dental Access Carolina, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our dental services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out forms on our website
  • Contact us via phone, email, or our contact form
  • Register for or receive our dental services
  • Subscribe to our newsletters or communications

This information may include:

  • Name, address, phone number, and email address
  • Date of birth and demographic information
  • Insurance information and billing details
  • Medical and dental history
  • Emergency contact information

Health Information

As a dental services provider, we collect protected health information (PHI) necessary to provide care. This includes:

  • Clinical examination findings
  • Dental and medical history
  • Diagnostic images (X-rays)
  • Treatment records and notes
  • Insurance claims and billing records

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent
  • Referring website
  • Device type

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our dental services
  • Process transactions and insurance claims
  • Communicate with you about appointments and care
  • Respond to inquiries and provide customer support
  • Send administrative information and updates
  • Comply with legal obligations
  • Protect rights and safety

How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: We share information with third-party vendors who perform services on our behalf, such as billing, IT support, and practice management.
  • Insurance Companies: We submit claims and communicate with your dental insurance carrier for payment purposes.
  • Referring Providers: We may share information with other healthcare providers involved in your care.
  • Legal Requirements: We may disclose information when required by law or in response to legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

HIPAA Compliance

As a healthcare provider, we maintain compliance with the Health Insurance Portability and Accountability Act (HIPAA). We protect your PHI in accordance with HIPAA's Privacy and Security Rules. A complete Notice of Privacy Practices is available upon request and is provided to all patients receiving dental services.

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure access controls and authentication
  • Regular security assessments and updates
  • Staff training on privacy and security practices
  • Physical security measures at our facilities

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Dental records are maintained according to South Carolina state regulations and professional standards.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information (subject to legal requirements)
  • Restriction of processing
  • Data portability
  • Opt-out of marketing communications

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. For more information, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are directed toward individuals of all ages. For patients under 18, we collect information from parents or guardians. We do not knowingly collect personal information from children through our website without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

  • Phone: +1 (901) 338-4225
  • Email: help@dentalaccesscarolinallc.com
  • Address: 454 Anderson Rd S, Suite 23, Rock Hill, SC 29730, USA